We offer different ways to track your Costco order: 

WhatsApp: You can track your order by sending a message via WhatsApp to 81-5998-4200 and choosing Option 1 of our virtual assistant. You will be asked for your tracking number and it will give you the latest status update for your order. 

E-mail: You can send an e-mail to costco@almex.com.mx with your tracking number and our Costco Customer Service Center will reply with a status update. 

Website: Contact us via our website: https://www.almex.com.mx/contacto/ to ask about your order. 

Call Center: Just call 81-5998-4200 and ask about your order.